Trina Umeobi serves as the Northern Trust Personal Banking Manger for the Phoenix Camelback office in the West Region . Working closely with her team, she is responsible for providing exceptional client service and providing expert guidance and direction to partners in all activities related to banking. Prior to this appointment Trina served as the Southern California Business Process Manager from Oct 2019, to Aug 2021. In this role she was responsible for managing the five Southern California Banking Lobbies. In this unique role she enhanced the client service experience and created efficient and effective practices for the banking lobby platform while cultivating leadership and talent development through collaborative efforts. This is in addition, and not limited to, risk management, compliance, and facility management. Prior to Trina's relocation to Los Angeles she was the Section Manager of Tempe, Arizona National Loan Servicing Group as of July 2015. The NLS team is responsible for the operational loan servicing for commercial, retail, institutional, custom loans and credit disputes.
Trina's expertise is: Client Servicing Talent management, Professional development, Workflow management, Processes, Procedure Management, and Strategic development.